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Privacy Policy

/Privacy Policy
Privacy Policy 2017-11-28T05:28:42+00:00

PRIVACY POLICY

We do not share any of your personal information unless we have obtained your prior consent or required by law. We adhere to the Government of Québec’s Policy on Privacy. Information transmitted between computers does not allow us to identify you. It is used to meet the technological requirements of navigation on the Internet.

PERSONAL INFORMATION AND SECURE CONNECTION

Do not send any personal information by email unless the connection is secure.

A connection is secure when the address indicated in the address bar begins with “https” and is accompanied by a security symbol (closed padlock or key) displayed by your browser.

We will not disclose any personal information by unsecure email.

LINKS

This website contains links to government and non-government sites. Information exchanged via such other websites is not subject to this privacy policy. We suggest that you consult the privacy policy that applies to each website you visit.

USE OF COOKIES

Cookies are used to assist navigation on the pages of this website. They do not involve the collection of personal information on visitors. At any time, you can block cookies through your browser, although this may prevent you from using some features of the site.

If you are using a device in a public space or sharing a device with other users, make sure you delete all the information in the browser history before terminating your session.

USE OF GOOGLE ANALYTICS

We use Google Analytics, a Web site analysis tool provided by Google.

Using cookies, Google Analytics gathers information on your visit, such as the pages you view, the date and time of your visit and the links you click.

It also records information on your computer’s operating system, your browser’s language setting, the name of your Internet service provider and your geographical location.

The data collected and your anonymized (shortened) IP address are stored by Google on servers located mainly in the United States. Google uses this data solely to produce statistics and reports regarding visitor traffic on our website.

Google can disclose this data to third parties if legally obliged to do so or for processing by third parties at Google’s request. Google will not link your IP address to any other data it retains.

You can disable cookies by changing your browser’s settings. However, this could prevent you from using some features on the site.

PERSONAL INFORMATION SENT BY E-MAIL

When you contact us by email, you must provide your name and email address and write your message in the space provided on the contact form found on most pages of this website, or by directly sending an email through your email service provider.

Emails will be dealt with by our staff with the same level of confidentiality as paper-based correspondence.

It is important to note that you should not include any extra personal information when communicating with us by email. If you do include any personal information, it will not appear in our email response. When we need to send confidential information we will use another method of communication.

Your personal information will be used by staff members to process your request. It will be forwarded to another government organization only if your request concerns that organization and the information is needed for processing purposes.

PROTECTION OF PERSONAL INFORMATION

We gather solely personal information essential for the application of:

  • request for information on automobile or motorcycle repairs and services
  • ordering auto parts or tires
  • scheduling an appointment
  • our mandates

Failure to provide this personal information could result in a refusal of service on our part.

Only our authorized personnel may access your personal information as part of their duties and as part of the tasks that have been assigned to them.

Security software, policies, administrative policies and guidelines, together with training and awareness activities for our personnel ensure that information remains confidential.

Information is released to our authorized agents and to certain government departments or agencies as required by law. We respect your privacy and will never sell or give your information to a third party except as outlined above.

Information may also be used for statistical, study, survey, audit or investigative purposes.

You have the right to:

  • information concerning you remaining confidential
  • access to information concerning you and your personal information
  • correction of your personal information if it is incomplete, inaccurate or misleading, or if the collection, release or keeping of this information is not authorized by law

Our personnel will gladly help you access your personal information or have it corrected, as applicable.

ACCESS TO DOCUMENTS AND THE PROTECTION OF PERSONAL INFORMATION

To exercise your right of access or correction of personal information, you must send a written request by mail to the person in charge of access to documents and the protection of personal information:

W. Craddock
Wendys Parts and Tires
4509, St-Charles
Pierrefonds, QC  H9H 3C7

Telephone: 514-624-8473